Codex Packaging is committed to maintaining the privacy and confidentiality of our customers. We do not sell, share, or disclose any customer information to third parties, except when necessary to process and deliver your orders.This Privacy Policy explains how CodexPackaging.com collects, uses, and protects your personal information.
Information Collection
CodexPackaging.com is the sole owner of all information collected through our website. We collect data from our users at various points to provide efficient service and improve user experience.
1. Registration
To access certain services on CodexPackaging.com, users may be required to complete a registration form. During registration, users must provide their name and email address. This information allows us to notify you about our latest products, offers, and updates — even if you haven’t placed an order.
2. Order Information
When placing an order, customers must provide contact details (such as name, email, phone number, and shipping address) and payment details (such as credit/debit card information).
This information is used to:
- Process and confirm your order
- Authorize payment transactions
- Communicate regarding order updates
If we encounter any issue processing your order, we will use your contact details to reach you promptly.
Cookies
Cookies are small data files stored on your computer that help us enhance your shopping experience. CodexPackaging.com uses persistent cookies to:
- Identify returning users
- Enable shopping cart functionality
- Link user sessions to orders
Cookies do not store sensitive information like credit card numbers. You may disable cookies through your browser settings, but doing so may limit some website features.
Log Files
Like most standard web servers, we use log files to collect non-personal data such as:
- IP addresses
- Browser type
- Internet Service Provider (ISP)
- Referring/exit pages
- Timestamps and click activity
This data helps us analyze trends, improve site performance, and gather general demographic information. None of this information is personally identifiable.
Communications from the Website
News & Special Offers
Registered members may occasionally receive newsletters or promotional offers. You can opt out anytime by emailing us at support@codexpackaging.com.
Newsletter Subscription
When you sign up for our newsletter, we collect your name and email address. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Customer Service
Our support and production teams may contact you via phone or email to address issues related to your ongoing orders or requested services.
Legal Disclaimer
We make every effort to protect our users’ privacy. However, we may disclose personal information when required by law or when we believe disclosure is necessary to comply with a legal obligation, court order, or judicial process.
Third-Party Services
We work with trusted third-party providers to facilitate specific operations:
- Shipping carriers for order delivery
- Secure payment processors for handling transactions
These third parties do not retain, share, or use personal data for any purpose beyond the agreed services.
Corporate Transitions
In the event that Codex Packaging undergoes a merger, acquisition, or asset transfer, user information may be included among the transferred assets. If such a transition affects how your data is used, you will be notified and given a choice to opt out before any changes take effect.
Choice / Opt-Out
Users may opt out of having their personal information used for any non-essential purposes. For example, if you purchase a product but do not wish to receive marketing materials, you can select the opt-out option during checkout or email support@codexpackaging.com.
To stop receiving newsletters or promotional communications, simply reply “Unsubscribe” to any of our emails or contact us directly.
Links to Other Websites
Our website may contain links to external sites. Please note that Codex Packaging is not responsible for the privacy practices of other websites. We encourage users to read the privacy statements of any site that collects personally identifiable information.
This Privacy Policy applies only to information collected through CodexPackaging.com.
Security
We take strong precautions to protect your personal information both online and offline.
When you submit sensitive information (like credit card details) through our order form, it is encrypted using SSL (Secure Socket Layer) technology. You can confirm a secure connection when the padlock icon appears in your browser’s address bar.
Offline, all customer information — including payment and contact details — is securely stored in restricted areas accessible only to authorized personnel. Our servers are protected in secure facilities with controlled access.
Notification of Changes
If we update or modify our Privacy Policy, we will post the revisions on our website homepage and other relevant sections to keep users informed about:
- What information we collect
- How we use it
- Under what circumstances it may be shared
If we plan to use your personal data in a way different from what was originally stated, we will notify you by email. You will have the option to approve or decline the new use of your information.
Users who have unsubscribed or deactivated their accounts will not receive these notifications.
Contact Information
For questions, concerns, or requests regarding our Privacy Policy or Terms, please contact us:
Codex Packaging is dedicated to protecting your privacy and providing a secure online experience for all our customers.